Policy for Confidentiality and Privacy of Client Information:

Introduction:

This policy outlines the organization’s approach to the recording, release and retention of information in relation to its clients. We recognize and respect each client’s right to privacy, dignity and confidentiality in all aspects of his or her life. Recognition is given to the fact that client records are legal documents and are an integral component of service delivery.

Purpose:

It is Health Assist Global’s duty to provide quality services to its clients. The acquisition and retention of relevant client information is essential for fulfilling this commitment. It is the right of the organization’s clients to have their confidentiality and privacy respected. The purpose of this policy is to ensure that a high standard of information acquisition and recording is achieved. Client confidentiality and privacy are respected and that written and spoken information is protected from access and use by any unauthorized persons.

Policy:

1. Information about an individual that is required for service delivery will be sought with the individual’s Health Assist Global (HAG) is responsible for any personal information under its custody or control. Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information will be retained only as long as necessary for the fulfillment of those purposes.
2. For each client, the organization will create individual records, and accurately record all relevant personal, medical and service provision
3. The purpose of client records is to –
   1. Ensure the existence of an adequate information base to facilitate the identification, implementation and delivery of quality
   2. Maintain documentation of a legally acceptable
   3. Maintain records about each client and service
   4. Provide information for reporting
4. Access to client records – As all client information is confidential, all client records will be stored in a secure environment at all times. Only authorized staff will have controlled access to client information/ records. Client records are the property of the organization, but clients may have supervised access to their own records following a written request, either by mail or electronically, and authorization by the general manager.

DISCLAIMER POLICIES

DISCLAIMER FOR WEBSITE INFORMATION:

The information contained in this website is of medical nature, which is collected with great care and research and is provided for general, educational and informational purposes only. Health Assist Global (HAG) does not take responsibility for the representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information contained on the website for any purpose. The information provided is not exhaustive nor does it cover all diseases, conditions, symptoms or their treatment. Information provided shall not be the basis of any prognosis or diagnosis, or a course of treatment. Reliance on the information or recommendation provided by Health Assist Global is solely the onus of the patient. The links provided on this website are for information and reference purposes only. The trademark and content of the linked websites are owned by the respective owners. Health Assist Global has no control over the nature, content and availability of these sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Health Assist Global does not recommend nor encourages the viewers to follow the information provided on any link nor does Health Assist Global take any responsibility for the veracity of the information provided on the links. The contents of this website are subject to changes with time and change in information provided by outside agencies including Medical service and third party service providers. Every effort is made to keep the website up and running smoothly. However, Health Assist Global takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

SERVICE DISCLAIMER:

Health Assist Global engages in medical facilitation and the gamut of services that encompass those including provide a list of hospitals in India which fulfil client’s requirements, logistics support, travel, visa support services, concierge services in the country of treatment and accommodation during recovery. We facilitate contact with hospitals and provide information about the services provided and facilities available. We aim to provide details of quality health service providers with affordable cost to needy patients. Health Assist Global does not offer any medical advice or services. We do not treat patients or give them medical recommendations. We do not recommend specific tests, diagnostic practice or products or procedures for medical symptoms or treatment. Health Assist Global recommends all its clients/patients to take suggestions/advice from their physician, family and friends, or a trained healthcare provider or a medical practitioner approved by the medical council of their respective country before embarking on their course of treatment or for the selection of hospital for their treatment. Health Assist Global does not represent any hospital or country or its services nor guarantees their quality of services or treatment. The selection of location/hospital for their treatment will be solely based on the patient’s discretion. While all the medical and third party service providers are carefully reviewed for their service levels, Health Assist Global does not guarantee their services, nor in delay, default, failure, improper services, discomfort or negligence of their services.

PERMISSION / LICENSE OF CONTENT:

Health Assist Global grants permission / license to anyone to read, review access and make personal use of this site. However, this permission / license does not allow the resale of information provided herein or use it for commercial purposes. Commercial use of all the listings including medical and third party service providers, descriptions, or any form of modification / derivative use of this site or its contents is prohibited.

PRIVACY POLICY:

Health Assist Global is responsible for any personal information under its custody or control. Personal information will not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal information will be retained only as long as necessary for the fulfillment of those purposes.

CONSENT:

By using our website, and reading and reviewing the information provided herein, you agree to our terms and conditions.